Staying top of mind as a business is everything.
When customers decide they are ready to buy, they usually pick the first business they know solves their problem.
If a business comes to mind, they must have made a great impression. Forming a great impression can be done through numerous avenues, yet, nothing is more impactful than making a conscious effort to remain top of mind throughout the buyer's journey.
Digital and content marketing provide a means for businesses to stamp their image into their customers' minds. Yet, using these haphazardly often leads to poor results, a lack of direct feedback, and dissatisfaction with various marketing channels.
Instead, we can look to leveraging unique content, targeted interactions and three other methods we're going to run through below:
Regular Informal Updates
Social media is fantastic for spreading your message and running targeted ads. However, most businesses miss out on the simplicity of providing regular, informal updates.
Many marketing 'gurus' would contest the relevancy of these posts. Their goal isn't to sell, convert or push a product. Instead, their goal is to generate engagement and keep your brand at the forefront of your audience's mind.
These posts are usually:
Meme shares
General questions
Employee updates (something employees have done)
Posts relating to a niche holiday
Appreciation posts for audience members
These posts excel as "filler" in between more significant pieces of content.
Leverage email marketing
Email marketing doesn't have to be the final tick box to be checked when you have a new product out; you can use it to remain in contact with your fans.
We associate newsletters with sales content, but using it to send educational or thought-provoking material can be just as effective, if not more. The best thing about this is you don't necessarily have to create any more additional content then you already are doing.
By taking content from your social media, you can combine a few posts into a newsletter informational update that serves to catch your customers on their preferred platform. Email marketing further mitigates the reliance we have on social media and their algorithms.
Your most may only reach 100 people on Facebook, but you can contact all 500 through email.
Create Employee Advocacy
Your greatest asset as a business is the people that work within it. That applies to all facets of the company, especially relating to brand awareness. Your employees will have different friends, contacts and business relationships. You're likely to reach an entirely new audience if they were to share your content.
Similarly, doing so increases your current audience's chances of re-seeing your content or, if the algorithm prevented it before, seeing your content for the first time.
An efficient means to achieve this is creating a reliable content calendar with consistent publishing times. Doing so enables your employees to know when a post is published and gives them a window to boost its reach via search.
Make sure to communicate your goals with your employees. Depending on your business model, they may not have branded their accounts under your business, if so, sharing the content may hinder their brand and reach an unrelated audience.
Implementing these strategies
Implementing the above strategies doesn't have to be complicated or confusing; we recommend doing so in these three steps:
Work with your content creator to create multiple short update posts. The focus here is engagement.
Using a content calendar, catch your team up to speed on the posting schedule and set up a sharing plan internally to boost the reach of your content
Using content posted each week, create a roundup newsletter designed to engage with your email list
By working with your team, you can have an effective strategy within an hour that enables you to stay top of mind. When your customers are ready to make a decision, you'll be one of the first they think about.